Mastani Statement Chaadbali

A gorgeous pair of statement earrings featuring premium colourful stones, sparkling CZ detailing, delicate pearls and intricate gold-toned jhumka accents.

Details:

• Weight: Lightweight & comfortable to wear
• Length: Approx. 7.5 cm
• Stones: Premium colourful stones with CZ & pearl detailing
• Colours: Available in multiple beautiful colour combinations
• Occasion: Perfect for weddings, festive celebrations, parties, mehendi, sangeet and special occasions
• Wear it with: Sarees, lehengas, suits and Indo-western outfits

Please note: Colours may slightly vary depending on your desktop/mobile screen settings and lighting.

Return & Exchange Policy

At 97pehnava Jewels, every order is packed with care and checked before dispatch.

Because our jewellery is carefully packed and handled, we do not accept returns or exchanges for change of mind, incorrect size selection, colour preference, styling preference or any other personal preference.

Damaged or Wrong Product

If you receive:

• A damaged product, or
• A product different from the one you ordered,

please contact us within 24 hours of delivery.

Complete Unboxing Video Is Mandatory

To make a claim for a damaged or wrong product, you must have a complete and continuous unboxing video.

The video must clearly show:

1. The unopened package.
2. The shipping label.
3. The package being opened.
4. The contents being removed.
5. The complete product received.
6. The damage or mismatch.

The video should be continuous and unedited so that the condition of the package and product can be verified.

No Unboxing Video = No Claim

A photograph or video recorded after the package has already been opened may not be sufficient to establish damage during transit.

Claims without a complete unboxing video may not be accepted.

No Monetary Refunds

97pehnava Jewels does not offer monetary refunds.

If your claim is approved after verification, we may provide a replacement of the affected product, subject to availability.

If the same product is unavailable, we may provide an alternative resolution at our discretion.

Not Eligible for Return/Exchange

The following are not eligible:

• Change of mind
• Incorrect ring/bangle size selected by the customer
• Colour preference
• Design preference
• Product no longer required
• Minor variations in colour due to screen/display settings
• Normal wear and tear
• Damage caused after delivery
• Damage caused by water, perfume, sweat or chemicals
• Jewellery damaged due to improper handling or storage

Our Goal

We want you to have a smooth shopping experience. If there is a genuine issue with the product you received, please contact us promptly with your order details and complete unboxing video.

We're always happy to help where a genuine issue is established. ❤️

Important: Before publishing this policy, it's worth having the final version reviewed for compliance with applicable Indian consumer/e-commerce laws. A store policy cannot override mandatory consumer rights.